Mireille Guiliano tells Ruth Mortimer how she got the Veuve Clicquot brand to number two in the US cmahmpagne market and warns it won't be stopping there
RM: You famously built the Veuve Clicquot brand in the US up from virtually nothing to 25% market share. How did you do it?
MG: Before I worked for Veuve Clicquot, I worked for a public relations firm for the champagne industry, representing all the brands. When I took the job, my friends at different champagne houses said "Are you crazy? You're never going to make it. It's bound to fail. You have to have a big staff and big budget and no-one has ever heard of it."
I had written a five-year marketing plan and to have any kind of awareness in the US, research showed that you needed five per cent of the market. We had 0.01%. No other champagne brand had anything like that - there was only Mont, which was the leader.
But I thought: what is the worst thing that can happen? I said, "Ok, maybe these …
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